Terms of service

OVERVIEW
Welcome to Prithima! The terms “we,” “us,” and “our” refer to Prithima. Prithima operates this store and this website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Prithima is powered by Shopify, which enables us to provide you with the Services.

The terms and conditions set forth below, together with the policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when you use the Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights and address topics such as disclaimers of warranty and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you may not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you represent that you are of legal age in the state or region where you reside and that you have given us your consent to allow your minor dependents to use the Services on devices that you own, have purchased, or manage.
To use the Services, including accessing or browsing our online stores or purchasing products or services we offer, you may be asked to provide certain information, such as your email address, as well as billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you are fully authorized to provide such information.
You are solely responsible for the security of your account login credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS
We have made every effort to present our products and services as accurately as possible in our online stores. However, please note that the colors or appearance of the products may differ from those displayed on your screen depending on the device you use to access the store, as well as its settings and configuration.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the depictions in our online stores.
All product descriptions are subject to change at any time and without notice, at our sole discretion. We reserve the right to remove products from our lineup at any time and to limit the quantities of products we offer to any one person, geographic region, or jurisdiction on a case-by-case basis.

 Section 3 – ORDERS
By placing an order, you are making an offer to purchase. Prithima reserves the right, at its sole discretion, to accept or reject your order for any reason. Your order is not considered accepted until Prithima confirms it. Acceptance of your order is contingent upon receipt and processing of your payment. Please review your order carefully before submitting it, as Prithima may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, and/or phone number provided at the time of ordering.
Returns or exchanges of your purchases are permitted exclusively in accordance with our right of withdrawal.
You represent and warrant that your purchases are intended for your personal use or use within your household and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING
Prices, discounts, and special offers are subject to change without prior notice. The price charged for a product or service is the price in effect at the time of the order and is specified in the order confirmation you receive via email. Unless expressly stated otherwise, the prices listed do not include taxes, shipping, handling, customs, or import fees.
The prices listed in our online stores may differ from those in brick-and-mortar stores or in online stores or other stores operated by third parties. From time to time, we may offer promotions for our services that may affect pricing and are subject to terms and conditions different from these Terms and Conditions. In the event of any conflict between the terms of a promotion and these Terms and Conditions, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the information you provide.

SECTION 5 – SHIPPING AND DELIVERY
We are not liable for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control. Once we have handed the products over to the shipping carrier, title and the risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all brands, trademarks, text, representations, images, graphics, product reviews, video and audio files, as well as their design, selection, and arrangement, are the property of Prithima, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms of Service permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit the material in the Services without our prior written consent. Unless expressly provided herein, no provision of these Terms of Service grants you any license or other rights to any patents, trademarks, copyrights, or other intellectual property of Prithima, Shopify, or third parties, nor may any such grant be implied from these provisions. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Prithima.
Prithima’s names, logos, product and service names, designs, and slogans are trademarks of Prithima.

SECTION 7 – OPTIONAL TOOLS
You may gain access to customer tools offered by third parties as part of the Services, which we cannot monitor, control, or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind, and without any endorsement. We disclaim any liability arising from or related to the use of optional third-party tools.
Your use of the optional tools offered through the website is entirely at your own risk and discretion. You are responsible for reviewing and accepting the terms and conditions under which the tools are provided by the respective third-party providers.
We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features shall also be considered part of the Services and are subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites that you access at your own discretion. If you decide to leave the Services to access such third-party materials or websites, you do so at your own risk.
We are not liable for any damages or losses arising from your access to third-party websites or from the purchase or use of products, services, resources, or content on third-party websites. You should carefully review the third-party provider’s policies and procedures and ensure that you understand them before completing any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the respective third-party provider.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANTS: This section accurately describes the relationship between Shopify and your store and should not be removed or modified].
Prithima is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our store are concluded directly with Prithima. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspects of the transactions between you and Prithima, including any injuries, damages, or losses resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all liability for any claims, damages, and liabilities arising from or related to your purchases and transactions with Prithima.

SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. In addition, certain personal data may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you confirm that you have read these privacy policies.
Since the Services are hosted by Shopify, Shopify collects and processes personal data regarding your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services is shared with Shopify and third-party providers, who may be located in countries other than the one in which you reside, in order to provide the Services to you. Please see our Privacy Policy  for more information on how we, Shopify, and our partners use your personal data.